4.3.5 CyberCash with Miva Merchant 1. In the Cyber Cash module configuration screen, reached by going via the admin.mv to Stores - Your Store Name - Payment Modules, then clicking on Cybercash payment module, are some fields you need to make sure are set correctly. The url to CyberCash at the top needs to be http://cr.cybercash.com The Merchat ID field needs to be your CCID from cyber cash, which is that thing that looks like somenameofsomethinghere-00 And it is important that you include the dash and the numbers after it. The next thing is the radio buttons for offline, or online. I can't tell you for sure which you need to use since it depends on configurations on the CyberCash end, but if with every configuration change mentioned below you try a test with it set one way, then the other, you will eventually know which one works. 2. Make sure that you have followed the instructions in the Miva Merchant Manual about setting up with CyberCash. The special Cyber Cash directory needs to be called 'CyberCash' exactly, two capital C's the rest lower case, and all one word. Next, that directory needs to be in your mian miva data directory on your website usually called either htsdata or mivadata and usually located either as a sub directory of you main public_html or www directory, or outside that directory parallel to it. Inside the CyberCash directory you need to have that key file that has a name that is your merchant id (AKA CCID) followed by a '.key' extension. So for the example CCID above that would be a file named somenameofsomethinghere-00.key and you need to make sure that when you FTP that file to your site that your program doesn't change the extension or add a .txt one or something like that. 3. The Merchant keystring must be placed in that file with nothing else but a return after it, ie. you hit the return/enter key on your keyboard after the keystring is entered so that the cursor goes to a new line. If you have done all that and things still don't work make sure you try switching the offline/online radio buttons so that you have tried to submit an order with each. Try going to the amps.cybercash.com site and going to your 'Secret and Key Exchange' and generating a fresh key set and place the new merchant key in the key file and then try it with both online and offline set in the module. If your cybercash account is in LIVE mode then make sure you give accurate credit card info in the order fields or it will fail for that reason. If you aren't live yet then use the fake credit card numbers such as the one for Visa which is 4111111111111111. If you go to cr.cybercash.com and login you can do a query to the local database to see if orders are getting through to them at all, and that can help narrow down what might be a problem. For example if you see an order there and it has failed for a reason of 'bad money' then you know the credit card info entered was bad. If it is a failure hard, then it is probably the radio button set wrong. If the transaction isn't there at all, then it is related to the key, either the key entered wrong in the file, or the filename is wrong, or the directory name is wrong or they are in the wrong place, or that the key itself is bad and you need to generate a new one.